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Booking and patient guide

Know what happens at every step.

Review the consultant, verify your mobile, select a live appointment and wait for authorized confirmation before travelling.

Choose the right consultant

Check specialty, qualifications, clinic location, fee and availability.

Protect your account

A one-time code verifies your mobile. ATH staff will never ask you to disclose that code.

Wait for confirmation

New requests are pending until reviewed. Check My Appointments for the current status.

Manage changes early

Use My Appointments to cancel or request another time. A reschedule requires confirmation.

Prepare for your visit

Keep your reference and identification available and follow clinic preparation instructions.

Emergency care

For urgent symptoms, proceed directly to the Emergency Department or contact local emergency services.